Mission Critical Services
User experience (UX) is key to an agency’s ability to successfully deliver on mission-critical objectives. An IT partner that can properly service and maintain an IT environment is critical in a digital world, especially in health records management. T-Rex provides strategic and operational support to produce a data-driven team while focusing on end-user support.
T-Rex offers flexible, enterprise solutions that range from change management to health IT services, providing a fully managed computing environment. We supply complete IT, networking, security, email, records management and storage, along with the engineering and system administration needed to sustain daily operations.
CAPABILITIES, SERVICES, AND TOOLS
- User Experience
- Communications
- Product Management
- Program Management
- Scrum Master
- Change Management
- Quality Management
- Knowledge Management
- Metrics Management
- Incident & Ticket Management
- ITIL/ITSM Service Processes
- Training
- Intelligence Analysis
CASE IN POINT
Department of Defense, Defense Health Agency
To ensure the success of the mission of DOD healthcare for our military, T-Rex supports the Defense Health Agency (DHA) in the deployment of their mission critical system for managing healthcare for the DOD – Defense Healthcare Management System (DHMS). DHMS is transforming the delivery of health care and advanced data sharing through a modernized Electronic Health Record (EHR) system for service members, veterans, and their families. We support DHA Workforce 3.0, a managed solution that leverages innovative processes, methods, and best-in-class methodologies from the private sector to enable the entire DHMS workforce to deliver world-class technology.
OUR CERTIFICATES AND AWARDS
